Astute is a progressive clinic on the South coast of NSW & we are growing fast!
We are looking for a confident, outgoing and customer focused individual to join our team as a receptionist and administration assistant.
Maybe you are an experienced receptionist or someone looking for a career and lifestyle change.
You will be a part of a growing company that has one main goal: Helping people get more out of what they want in life.
aboutYOU
We only hire team members that we know will fit in well with our culture:
-
You must be well presented, friendly and have a desire to help people (you are the first point of contact with our patients!)
-
You must be punctual, have a strong work ethic and time management skills;
-
You must be extremely accountable for your actions;
-
You must be energetic and be able to prioritise tasks with attention to detail;
-
You must be dedicated and motivated to assist and grow the practice;
-
You must have excellent communication skills;
-
You must be very efficient with computer skills;
-
You must have immaculate presentation;
-
You must have the ability to work in a team environment;
-
You must be enthusiastic about healthy living;
-
You must be highly resilient & adaptable;
-
You need to be a lightening fast learner
-
You need to enjoy a laugh & having some fun
aboutUs
-
We are a dynamic growing physiotherapy & health care practice located in Ulladulla on the beautiful south coast of NSW.
-
We provide evidence based and client focused services to our local community to improve the wellbeing of our patients.
-
We are an evolving business that is focused on always improving our level of service offered.
-
We are growing and offer career growth opportunities.
-
Our Culture?
-
Forget the dry clinical culture, Working at Astute you will have to keep up with our fast pace but you will also have to enjoy having some fun. We support each other and enjoy working together which also includes our regular social outings.
-
aboutTheTEAM
-
We lead an energetic and dedicated team that is committed to excellence.
-
We are dedicated to improving the wellbeing of our clients
-
We are dedicated to always improving our clinic skills
-
We are dedicated to our own personal growth
-
We are here to support each other however we can.
aboutTheROLE
-
This is a permanent part time position of 21 hours/week that reports directly to the director and our practice manager, while also working closely with other key members of our team.
-
You must have the flexibility to work between the hours of 8am & 7pm
-
You will get to work with like minded individuals and will be well supported.
-
You will receive full training in our systems & culture.
-
As we grow there will be opportunity for growth in your role and hours.
DutiesANDREsponsibilities
In general your responsibilities will include but are not limited to:
-
Front desk reception, answering phone calls and responding to emails;
-
Greeting customers to create a welcoming first impression;
-
Scheduling appointments and entering patient data;
-
Processing payments and invoices;
-
Managing Enquiries;
-
Dictating letters & communicating with key stakeholders;
-
Preparing follow up calls and treatment plans for patients;
-
Facilitate patient flow and assist in the smooth running of the practice;
-
Assist the therapists in various small tasks;
-
Support the therapists to build attendance and familial relationships;
-
Stock control, restocking treatment rooms and liaising with suppliers;
-
Balancing up at the end of the day;
-
Ensuring cleanliness and tidiness of the clinic;
-
Compiling reports and data entry
Desirable Criteria
-
Experience in allied health reception is highly regarded but is not essential as full training will be provided.
