Astute is a progressive clinic on the South coast of NSW & we are growing fast!
We are looking for a confident, outgoing and customer focused individual to join our team as a receptionist.
Maybe you are an experienced receptionist or someone looking for a career and lifestyle change.
You will be a part of a growing company that has one main goal: Helping people get more out of what they want in life.
aboutYOU
We only hire team members that we know will fit in well with our culture:
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You must be well presented, friendly and have a desire to help people (you are the first point of contact with our patients!)
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You must be punctual, have a strong work ethic and time management skills;
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You must be extremely accountable for your actions;
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You must be energetic and be able to prioritise tasks with attention to detail;
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You must be dedicated and motivated to assist and grow the practice;
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You must have excellent communication skills;
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You must be very efficient with booking and computer skills;
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You must have immaculate presentation;
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You must have ability to work in a team environment;
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You must be enthusiastic about healthy living;
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You are highly resilient & adaptable;
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You need to be a lightening fast learner
aboutUs
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We are a dynamic growing physiotherapy & health care practice located in Ulladulla on the beautiful south coast of NSW.
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We provide evidence based and client focused services to our local community to improve the wellbeing of our patients.
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We are an evolving business that is focused on always improving our level of service offered.
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We are growing and offer career growth opportunities as we grow.
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Our Culture:
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Forget the dry clinical culture, Here at Astute we have a fast paced culture, but we also all get along. We support each other and enjoy regular social outings and make coming to work enjoyable.
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aboutTheTEAM
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We lead an energetic and dedicated team that is committed to excellence.
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We are dedicated to improving the wellbeing of our clients
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We are dedicated to always improving our clinic skills
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We are dedicated to our own personal growth
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We are here to support each other however we can.
aboutTheROLE
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This is a part time position of 16 hours/week that reports directly to myself and our practice manager, while also working closely with other key members of our team.
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You will get to work with like minded individuals and will be well supported.
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You will receive full training in our systems & culture.
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As we grow there will be opportunity for growth in your role and hours.
DutiesAND REsponsibilities
In general your responsibilities will include but are not limited to:
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Front desk reception, answering phone calls and responding to emails,
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Greeting customers to create a welcoming first impression.
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Scheduling appointments and entering patient data,
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Processing payments and invoices
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Managing Enquiries
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Preparing follow up calls and treatment plans for patients
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Facilitate patient flow and assist in the smooth running of the practice
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Assist the therapists in various small tasks
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Support the therapists to build attendance and familial relationships
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Stock control, restocking treatment rooms and liaising with suppliers
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Balancing up at the end of the day
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Ensuring cleanliness and tidiness of the clinic
Desirable Criteria
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Experience in medical or allied health reception is highly regarded but is not essential as full training will be provided.