We’re looking for an enthusiastic receptionist to join our team and engage with clients to ensure their experience is 5 stars.
Astute is a progressive clinic on the South coast of NSW & we are looking for a confident, outgoing and customer focused individual to join our team as a receptionist.
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Exposure to a variety of administration duties
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Be part of a committed team with a great work environment
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Help grow our clinic and nurture our referral partners
A permanent part time reception position is available at our practice in Ulladulla. Your role will focus on providing excellent reception service for our wonderful clients.
The successful applicant will be employed in a role that involves engaging with clients and ensuring their visit is first class. You’ll be responsible for assisting the practice manager in various reception tasks and assisting in growing the clinic.
aboutYOU
So what are we looking for in our newest team member?
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You must be well presented, friendly and have a desire to help people.
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You must enjoy people and enjoy getting to know new people quickly.
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You are somebody who shows initiative, and you are always looking for things to do.
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You thrive in a fast paced work environment with an ability to multitask.
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You pride yourself on maintaining a clean environment, and are willing to do the unappreciated, but necessary tasks such as cleaning.
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You can work on your own, knowing that everything falls on you.
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You are somebody who communicates well, and possesses a great phone manner.
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You smile when you answer the phone, and always go the extra mile to help out.
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You are well educated and a quick learner. You have great computer skills, and are willing to learn our internal systems.
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You love to work you are always willing to give 100% and you actively participate in the success of the business.
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You have great integrity. You are trustworthy and honest.
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You can follow direction and you are happy to receive constructive feedback
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You can effectively prioritize your time
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You have a great sense of humor, and you are a passionate and motivated person.
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You are competent in daily reception duties, and able to learn new things quickly.
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You are proficient with the use of the English language, and have great communication skills both online and in person.
workingwithUs
Here are the benefits of working with us:
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You get daily mentoring, support and regular inhouse continuing education
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You are part of a very strong and committed team of like minded people who are fun, caring and energetic.
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You get to learn from other team members who are aligned with our vision
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You get to help us with creating new ways to do business and bring ideas to assist in our growth,
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You get excellent work conditions
aboutTheROLE
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The ideal candidate will be available to work 14-28 hours a week (we will consider accommodating various hours for the right candidate)
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You must be available to work the hours from 9:30am - 5:30pm
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The candidate must be available to work Monday to Thursday.
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The candidate will report directly to our Practice Manager, whilst also working closely with the rest of our team.
DutiesANDREsponsibilities
In general your responsibilities will include but are not limited to:
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Front desk reception, answering phone calls and responding to emails;
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Greeting customers to create a welcoming first impression;
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Scheduling appointments and entering patient data;
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Processing payments and invoices;
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Managing Enquiries;
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Dictating letters & communicating with key stakeholders;
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Preparing follow up calls and treatment plans for patients;
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Facilitate patient flow and assist in the smooth running of the practice;
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Assist the therapists in various small tasks;
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Support the therapists to build attendance and familial relationships;
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Stock control, restocking treatment rooms and liaising with suppliers;
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Balancing up at the end of the day;
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Ensuring cleanliness and tidiness of the clinic;
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Compiling reports and data entry.
